Terms and Conditions

These Terms and Conditions apply to your access to and use of SeatKeeper, a software platform for business networking group management. By creating an account, subscribing to a plan or using the service, you agree to these terms.

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You are responsible for keeping account access secure and ensuring that only authorised people use your group workspace. You must provide accurate account, billing and contact information.

Group owners and admins are responsible for the data they enter, upload or invite others to provide, including member details, visitor enquiries, meeting notes and referral information.

Paid plans are billed through Stripe. Prices, plan limits and included features are shown on the pricing or billing page at the time you subscribe. Subscription fees are charged in advance unless otherwise agreed.

You are responsible for maintaining a valid payment method. If payment fails or a subscription becomes past due, access to paid features may be restricted until the account is brought up to date.

You must not use SeatKeeper for unlawful, harmful, misleading, abusive or fraudulent activity. You must not attempt to disrupt, reverse engineer, overload or gain unauthorised access to the service or another customer's data.

You must only send emails, reminders or visitor communications where you have a lawful basis to do so and where the content is appropriate for the recipient.

You retain ownership of the data you add to SeatKeeper. You grant us permission to process that data only as needed to provide, secure, maintain and improve the service.

You are responsible for ensuring that personal data added to SeatKeeper has been collected and shared lawfully, including visitor enquiries and member contact details.

We aim to provide a reliable service, but we do not guarantee that SeatKeeper will be uninterrupted or error-free. We may carry out maintenance, updates or security changes where needed.

SeatKeeper is provided as business administration software. To the fullest extent permitted by law, we are not responsible for indirect loss, loss of profit, loss of business opportunity or loss caused by inaccurate information entered by users.

Nothing in these terms limits liability that cannot legally be limited under the laws of England and Wales.

You may cancel your subscription through the billing portal or by contacting support. Access to paid features may continue until the end of the current billing period unless otherwise stated.

These terms are governed by the laws of England and Wales. Any dispute will be dealt with by the courts of England and Wales, unless applicable law requires otherwise.