Legal

Privacy Policy

This policy explains how SeatKeeper handles personal data for visitors, members, admins and group organisers.

Last updated: 11 May 2026

1. Who we are

SeatKeeper is a business networking group management platform. Before publishing, replace this section with your legal entity name, registered address and privacy contact email.

2. Personal data we collect

We may process account information such as names, email addresses, business names, phone numbers, profile details, billing information and authentication identifiers.

Group admins may also add or collect member records, visitor booking requests, sector information, attendance records, presentation history, referral records and meeting notes.

3. How we use personal data

We use personal data to provide the service, manage accounts, process subscriptions, support visitor booking workflows, send requested reminders or notifications, keep the platform secure and comply with legal obligations.

4. Lawful bases

Depending on the context, we may rely on contract, legitimate interests, consent or legal obligation as our lawful basis under UK data protection law. Group owners are responsible for identifying the lawful basis for personal data they collect and manage within their own group workspace.

5. Service providers

We use trusted providers to run the service, including hosting, authentication, database, payment, email and AI infrastructure. These providers only process data as needed to deliver their services to us.

Current provider categories include Vercel, PostgreSQL database hosting, Clerk, Stripe, Resend and OpenAI where those features are configured.

6. International transfers

Some providers may process data outside the UK. Where this happens, appropriate safeguards should be used, such as adequacy regulations or approved contractual protections.

7. Data retention

We keep personal data for as long as needed to provide the service, meet legal obligations, resolve disputes and maintain business records. Group owners can update or remove records from their workspace where appropriate.

8. Your rights

Under UK data protection law, individuals may have rights to access, correct, delete, restrict or object to the use of their personal data, and to complain to the Information Commissioner's Office.

If your data is managed by a networking group using SeatKeeper, you may need to contact that group directly because they may be the data controller for the information they hold about you.

9. Contact

Add your privacy contact email here before launch, for example privacy@example.com.